SUPPLY CHAIN MANAGEMENT 
                      Dr Vinh Thai 
         Module 8: Building a Responsive  
                       Supply Chain 
                             Topics 
?  Dynamic learning 
   – Some basic concepts 
   – The learning process 
   – Dynamic learning: A closer look 
   – Dynamic learning and Supply Chain Management 
?  Stimulating innovation 
   – Basic concepts 
   – Coordinating innovation in the supply chain 
   – Stimulating innovation: how does it work? 
   – Stimulating innovation in SC: Decision sharing 
?  Supply chain agility: issues and impact 
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                      Learning Outcomes 
?  At the completion of this module you should be  
   able to: 
   – Evaluate where learning can value add to supply chain  
      responsiveness 
   – Define the relationship between learning and knowledge,  
      and thence decision making in SCM 
   – Confirm the importance of dynamic learning and  
      organisational agility 
   – Define how value can be enhanced through innovation  
   – Describe agility and the impact on SCM 
   – Differentiate ‘lean’ and ‘agile’ strategies of SCM 
                    Textbook and Readings 
 ?  Textbook: Nil (undergraduate); Chapter 1, pp.  
   24-37; Chapter 3, pp. 123-146; Chapter 5, pp.  
   235-240 
 ?  Readings: 
    – Undergraduate: 7.1-7.2 (N09726) 
    – Postgraduate: 7.1-7.2 (N09726) 
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                  Food for Thought... 
  No complex organization can remain  
  healthy and viable for long without the  
 capacity to anticipate, execute and adapt  
       to change.  
                             (Ellingsworth 1976, p. 299) 
                  Food for Thought... 
The capability to continuously learn and  
 innovate together in the business model,  
     in dialogue between processes and  
      strategy, is a key success factor of  
individual companies.  
                            (Jaatinen et al. 2006, pp. 3-4) 
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                     Food for Thought... 
 So why is learning and innovation  
     important for business success? 
       Dynamic Learning: Some Basic Concepts 
?  What is learning? 
   – A change in the way that information and actions are  
     used to achieve an outcome 
?  What is learning in operations 
   – A process through which the manufacturing system  
     (that is, a company) identifies, analyses, and  
     internalises complex cause-and-effect relationships  
     among key factors in operations (Kim 2005)   
?  What is then learning capability? 
?  And what is dynamic learning after all? 
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        The Learning Process: An Example 
    Poor  
performance 

供应链管理课件8.pdf