做外贸有10个月了，最近生意比较冷清，呵呵 
所以对回复邮件做了一下总结，也不算虚度光阴，另外想总结一下自己注册的B2B，更新一下， 
因为据说到过年，国外刚好开始采购（不知真的假的？）先做好准备吧，呵呵 
总之总结才会有进步吧，机会总是垂青于有准备的人。 
以下是我对邮件回复的总结，希望对大家， 尤其是对新人有所帮助，因为我也曾是新人。。。。 
随时更新吧，不可能一下写完 
收到客户询盘时的回复： 
Dear sir, 
We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below: 
The specification you required: 
The length: 
The diameter: 
The material 
........ 
The price:XX usd /pes FOB(tian jin) 
I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best 
Thanks and regards 
签名 
客户询盘模糊，向客户询问规格 
Dear sir, 
Thanks for your inquiry of our XX(products).on max.book118.com we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. 
After we confirmed,we are happy to provide you with our good quality and competitive price. 
Look forward your soonest reply, 
Thanks and regards 
签名 
针对客户的讨价还价的回复 
Dear sir, 
Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality. 
But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you. 
I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think. 
If you any comments ,pls let me know. 
Thanks and regards 
Angela 
这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦 
应对客户的迟迟不回复的邮件: 
Dear sir, 
Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy. 
So pls can you take some time to give me a reply?and kindly give me some advice on XX(products) 
Look forward your reply 
Thanks and regards 
Angela 
面对客户迟迟不回复 
Dear sir, 
How are you these days?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th. 
Can you send me a reply which can stated your advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client. 
At the same time we can improve our service according to them,if there’s some fault and in our works. 
So pls take a few time to tell me some advice on our business.ok?thanks very much. 
针对报价了不回复的 
Dear sir or madam, 
Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand. 
I review your websit very carefully, and have much interests to make a start for our

外贸邮件回复范文.doc