Class 8.Work Team §8.1 Teams vs. Groups       how do we explain the current popularity of teams?     outperforming individuals when the tasks require multiple skill,   judgement, experience(better utilize employee talents);    facilitating employee participation in D-M, motivational property.  1.Definitions Work Group----interacting primarily to share  information & to make decisions to help each member perform with his area of responsibility.     ----help each member do better;    Don’t share responsibility for each other’s results Team--Group whose individual efforts result in a performance that is greater than the sum of those individual inputs.           ----working interdependently & being  jointly accountable for performance goals.                                             2.Clarity of the difference         Work groups                     Work teams                    Share information---      Goal---     Collective performance         Neutral(negative)------Synergy-----Positive                            Individual        ----Accountability--- Individual & mutual    Random & varied-----Skills------   Complementary Team work, Team player--embody teamwork valve, ---Intense sense of belonging,   Interdependence,  Joint responsibility  Class 8.  Work Team §8.2  Types of Teams 1.Classification base on objective Problem-Solving Teams:Group of 5-12 employees from the same department who meet for a few  hours each week to discuss ways of improving quality,efficiency,& the work setting(P-solving).      Quality Circles(Total Q P)---Q control,C reduction, P planning,P design  Self-management teams: Group of 10-15 people taking on responsibilities of their former supervisors(empower). Office of the President--collectively assumes the role of the COO In managing internal operations  Cross-Functional team: employees from about the same hierarchical level,but from different wok area coming together to accomplish a task(coordination)          Transnational Team---joint-venture team 2. Drucker’s 3 types                     failure & all-but-universal belief  Task force--temporary cross-functional team.     Committees--groups made up of members from across departmental lines Baseball Team---Surgical operation team, assembly line. The players play on the team with fixed positions they never leave.---working “in series”,taking turn Football Team---the symphony orchestra.The players play  as a team with fixed positions,working “in  parallel”. Tennis Double Team---Jazz combo, President’s Office. (5-7)The players have a primary position,adjusting to their teammate’s strengths,weakness and the changing demands of the “game”.--totally break with the past  §8.3 Building high-performance team Size of teams--keep them under a dozen. Given a larger working unit,breaking into subteams Abilities of members--3 different types of skills: technical expertise,P-s & D-m skills,interpersonal Allocating roles & promoting diversity--9 roles(1) Having a commitment to a common purpose      Establishing specific goals Leadership & structure Social

中国股市和美国股市镜像关系的实证研究8.ppt